Privacy Policy

When you reserve a consultation or contact us, we collect only what is necessary to arrange and deliver the engagement:

• Your full name
• Your email address
• Your phone number
• Appointment details, including date, time, duration, and time zone
• Any information you voluntarily provide in a message or during a consultation

We do not collect payment information through this website, and we do not sell or rent client information to anyone.

Your information is used to communicate with you about your appointment, to send confirmations and reminders, to arrange the video consultation, and to provide the consulting service you requested. We may also use it to respond to inquiries and to maintain accurate internal records of our engagements.

Information shared with us during a consultation is treated as confidential and handled with strict discretion, subject to applicable law and to the necessary service providers who support our operations.

Access to client records is limited to authorised personnel. Records are held in secured systems, and internal notes are used solely to serve you well.

We may be required to disclose information where compelled by law, legal process, or where necessary to protect legal rights or safety. We will limit any such disclosure to what is strictly required.

We rely on carefully selected providers for hosting, database services, transactional email delivery, and video conferencing. These providers process information only on our instruction and only to the extent needed to deliver the service.

Client and appointment records are retained for as long as needed to serve the relationship and to satisfy legitimate business, accounting, and legal requirements.

You may request access to, correction of, or deletion of the personal information we hold about you, subject to any records we are required to retain. You may also ask us to stop contacting you at any time. Requests can be made through our contact page.

Questions about this policy, or about how your information is handled, may be sent through the contact form on this website. Inquiries are recorded and answered personally.